I still have not received my order?

We're very grieved that your order has still not showed up! We suggest first reaching your leasing office and neighbors. If possible allowing it a day or two as the post office might have refreshed your tracking number. In the event that you don't get it after that you can contact the USPS directly with this link:


https://www.usps.com/help/contact-us.htm

We look forward to you receiving your order, and let us know as to whether you need further support. Much thanks to you!

How can I track my order? 

Once your order has been fulfilled a tracking number will be sent to the email address used to place the order. Please don't forget to check your spam and junk folders. 

Refunds/Returns  

All purchases and sales are final. No returns or size changes after shipment. If you receive the wrong size or wrong product, we are more than happy to help. Satie Studios is not responsible for any lost, unclaimed or damaged packages and recommends contacting USPS for more information